WHERE TO TURN IN EMERGENCY SITUATIONS❓(hope this information will be u...

WHERE TO TURN IN EMERGENCY SITUATIONS❓(hope this information will be useful ??) Many institutions have currently suspended or limited their operations due to the quarantine, so many Astana residents don't know where to turn in emergency situations — for example, for treatment, funerals, and other issues. Astana residents can contact the operational headquarters for countering the spread of coronavirus infection at the akimat. You can get in touch by the following methods: 1. Write to the email ccc@astana.kz; 2. Visit the akimat's official website: astana.gov.kz; 3. Message the Telegram chat-bot (t.me/nursultanikomek109_bot); 4. Through the iKOMEK109 or Smart Astana app (PlayMarket/AppStore); 5. Call 109 Citizens located in the quarantine zone can submit requests regarding individual matters (funerals, treatment, etc.). The request must include the applicant's full name, IIN, the reason for the request, attach supporting documents, and a contact number for a response.